Care Coordination Associate

Northwell•North New Hyde Park, NY

About The Position

Supports integrated operations and transitions of care activities. Coordinates patient placement with post-acute care facilities and/or services, transportation, and obtains insurance authorization to facilitate safe transitions of care. Communicates with all pertinent individuals or agencies to fulfil outstanding transition of care items identified in the patient's care plan. Performs assigned tasks to assist with quality care and patient throughput.

Requirements

Bachelor's Degree required, or equivalent combination of education and related experience
0-1 years of relevant experience, required.

Responsibilities

Follows standard policies, techniques, and practices to facilitate safe transitions of care, including but not limited to post-acute placement, transportation, and/or appointments, and obtain appropriate insurance authorization for the next level of care
Functions as liaison with all pertinent individuals or agencies that have an impact on patient transition of care
Uses team-based communication strategies to close the loop on referrals, hospital follow-ups, and any outstanding transition of care items identified in the patient's care plan
Performs responsibilities supporting the operations needs of Integrated Operations
Gathers and generates reports on various department metrics for review by management; recommends processes and procedures to improve departmental performance
Exercises judgement within defined procedures and practices to determine appropriate action. Delivers information and collaborates on problems/issues within defined parameters
Understands professional concepts/standards of own work area, regulations, strategies, and operating standards
Decisions are made within documented parameters and instruction around professional guidelines and compliance requirements
Follows direction. Work is closely managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation
Typically receives detailed instructions on work, approach, and priorities
Work approach may be reviewed by more senior team members, lead and/or management
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions.