Cardiac Device Technician: Heart and Vascular Clinic (Days, M - F)

University of Missouri Health Care•Columbia, MO

19h•$22 - $35•Onsite

About The Position

MU Health Care is looking for a passionate and detail-oriented professional to join our dynamic team. The ideal candidate thrives in a collaborative environment, excels in problem-solving, and is dedicated to providing exceptional patient care. We seek someone who is proactive, tech-savvy, and eager to engage with patients through various communication channels. Your ability to manage complex scheduling systems and ensure compliance will be crucial in this role. Join us and make a meaningful impact on patient outcomes while advancing your career in a supportive and innovative setting. ABOUT MU HEALTH CARE MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri.

Requirements

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
One of the following:
--Two (2) years of applicable clinical cardiology or electrophysiology (EP) experience;
or --Clinical Clinical Medical Assistant (CCMA) by the National Healthcareer Association (NHA);
or --Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA);
or --Registered Medical Assistant (RMA) by the American Medical Technologists (AMT);
or --Medical Assistant (NCMA) by the National Center for Competency Testing (NCCT);
or --Nationally Registered Certified Medical Assistant (NRCMA) by the National Association for Health Professionals (NAHP);
or --Medical Assistant Certification (MAC) by the American Medical Certification Association (AMCA);
or --Associates degree in health or exercise-related field;
or --Missouri Board of Nursing LPN or Nurse Licensure Compact multi-state LPN. When primary state of residency changes, compact state LPNs must apply under new state of residency within thirty (30) days.

Nice To Haves

Knowledge of Medtronic, Boston Scientific, St. Jude Medical, Biotronic, and other device programmers is highly preferred.
Experience with the use of an electronic health record (EHR).
Additional license/certification requirements as determined by the hiring department.

Responsibilities

Independently interrogate patient devices scheduled within the clinic during office hours.
Oversee and perform remote monitoring with selected patients routinely by managing vendor website and clinic scheduling systems, contacting patients via phone or portal, and letter correspondence for non-compliant patients.
Performs initial post-implant device interrogation during the follow-up clinic visit to educate on device function and communication, and to set expectations on remote monitoring schedule.
Problem-solve and then reprogram devices as directed by the electrophysiology (EP) physicians/care team.
Discuss non-urgent findings with the EP care team.
Troubleshoot patient compliance issues and assist with triage for device patients.
Develop atrial fibrillation (AFib) control parameters with physicians for the protocol to allow independent programming changes.
Enroll patients on the vendor website and input information in the master list for patient panel management.
Create documentation in the Electronic Health Record (EHR) based on information gathered in the device interrogation or from remote download.
Identifies and manages device-related regulatory issues including advisories, safety notifications, recalls, device tracking, and lost to follow-up patients.
Ensure accurate scheduling and documentation for charge capture.
May complete unit/department specific duties as outlined in department documents.

Benefits

Health, vision and dental insurance coverage starting day one
Generous paid leave and paid time off, including nine holidays
Multiple retirement options, including 100% matching up to 8% and full vesting in three years
Tuition assistance for employees (75%) and immediate family members (50%)
Discounts on cell phone plans, rental cars, gyms, hotels and more
See a comprehensive list of benefits here.

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