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SmartBank Associates enjoy an AMAZING benefits package that includes comprehensive medical, dental, vision, life, and disability insurance, a matching 401(k), generous paid time off (PTO), SmartFlex Days, up to 11 paid company holidays, an incentive program, mental health benefits including 8 free sessions with a coach or certified professional, tuition reimbursement, community involvement opportunities, and company apparel provided at no cost. The position involves upholding SmartBank's core values and purpose, serving as the MasterCard debit card Subject Matter Expert (SME) with a focus on client engagement, managing credit card sales and training partnerships, and acting as a secondary SME for FIS CardPro/PaymentsOne. Responsibilities also include staying current on industry trends, maintaining processes and training materials, working with IT on compliance documentation, reviewing invoices related to card networks, and partnering with fraud teams to mitigate risks.
