Card Portfolio Risk Management, Executive Director

JPMorganChase•Wilmington, NC

11d

About The Position

Bring your expertise to JPMorgan Chase and help shape the future of risk management in a world-class organization. As part of Risk Management and Compliance, you’ll be at the center of keeping JPMorgan Chase strong and resilient, using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture is built on innovation, challenging the status quo, and striving to be best-in-class. Join a team that values outside-the-box thinking and empowers you to drive meaningful change. Make a lasting impact by developing strategies that balance growth, risk mitigation, and customer experience. As an Executive Director, Portfolio Risk Management in Chase Consumer Card Services, you will be responsible for developing, optimizing, and overseeing risk management strategies, policies, and controls for the consumer card portfolio. You will collaborate with senior leaders across Risk Management, Finance, Lending, and Card Business Units, as well as internal and external stakeholders, to ensure strategies drive strong financial performance and robust risk controls. This role offers the opportunity to lead innovation, influence key decisions, and shape the future of risk management in a dynamic, high-impact environment.

Requirements

Bachelor’s degree in a quantitative discipline from an accredited college/university
Minimum 10 years of experience in the consumer lending industry
Minimum 5 years of experience leading a proficient analytic organization
Strong knowledge and understanding of Consumer Credit laws and regulations
Proven ability to develop effective controls and manage risk in a complex environment
Expertise in exposure management and risk mitigation strategies
Demonstrated leadership in solving business problems through structured analytics
Excellent communication and interpersonal skills, with the ability to influence senior stakeholders
Proven ability to evaluate the business climate, anticipate change, and develop compensating strategies
Strong project management skills and attention to detail
Ability to efficiently manage concurrent assignments and quickly react to changing or competing priorities

Nice To Haves

Master’s degree in a quantitative discipline or related field
Experience interacting with external regulators and internal governance teams
Background in developing and optimizing risk strategies for consumer card portfolios
Experience with decision technology environments and complex strategy delivery
Track record of driving innovation and process improvement in risk management
Strong talent management and team development skills
Familiarity with emerging risk management technologies and analytics tools

Responsibilities

Drive risk strategy and innovation by partnering with cross-functional teams and business leaders
Develop and implement decision rules for high-risk accounts, including line decreases and closures
Manage low exposure accounts, including inactive closures and right-sizing for low-utilized accounts
Collaborate with senior leaders to drive strategic initiatives and influence key business decisions
Lead inclusively with purpose, integrity, and a focus on continuous professional development and talent management
Represent Portfolio Management Risk at the leadership table, contributing to strategic direction
Work with Risk, Lending, and IT teams to launch risk strategies and capabilities, emphasizing strong testing and controls
Manage risk strategies to drive financial performance and loss mitigation improvements
Innovate to ensure optimal strategy performance and adaptability to changing business needs
Partner with Risk Governance, Legal, and Compliance to ensure policies meet regulatory requirements
Communicate regularly with internal constituents and external regulators to review and enhance risk management practices