Card Origination Product Manager II

Huntington National Bank•Detroit, MI

1d•Hybrid

About The Position

The Card Origination Product Manager II is responsible for ensuring a stable, efficient, and compliant operational environment for Card origination platform(s) within Zoot. This role ensures credit policy and regulatory requirements are accurately translated and implemented within origination systems, while adhering to established operational and change‑management procedures. The position involves coordinating credit strategy system enhancements, maintaining a strong operational environment, supporting resolution of customer or underwriter-impacting production issues, partnering with management for QA, Internal Audit, Compliance, and external examinations, and collaborating with business systems analysts, architects, developers, and QA testers.

Requirements

Bachelor's Degree
5+ years of digital/technology product or program management, preferably in financial services

Nice To Haves

New customer acquisition and on-boarding experience
Experience working Card products (Debit, Credit, other card-based payment products)
Strong attention to detail, focus on process
Strong verbal and written communication skills
Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues
Familiarity with regulatory compliance requirements for financial institutions and products
Proficiency with Microsoft Office Suite
Experience with SQL and/or SAS

Responsibilities

Coordinates credit strategy system enhancements in partnership with key stakeholders, managing all phases of delivery—including drafting change requests, defining and documenting requirements, executing and validating testing, performing production validation, and ensuring successful implementation through effective cross‑functional collaboration.
Maintains a strong and reliable operational environment for the Zoot platforms by ensuring adherence to established operational procedures for reporting, table changes, and issue management.
Supports resolution of customer or underwriter‑impacting production issues, working proactively to minimize disruption and ensure system reliability.
Works with management to provide thorough root‑cause analysis and driving timely remediation activities.
Partners with management to support timely and complete responses for QA, Internal Audit, Compliance, and external examinations, ensuring all documentation fully addresses examiner inquiries.
Collaborate with business systems analysts, architects, developers, and QA testers to decompose features into user stories and actively participate in refinement sessions.
Build and maintain strong relationships with internal and external stakeholders, ensuring consistent communication, alignment, and partnership across teams.