Card Operations Professional

Hawaii State Federal Credit Union•Honolulu, HI

1d•Onsite

About The Position

Assist in planning and performing system(s) analysis for the Card Operations Department. Identifies, evaluates and develops recommendations that meet business needs. Develops, implements, and tests applications and system projects (i.e., new releases, updates, features). Assists in most aspects of the project life cycle, including proposal, planning, requirement gathering, design, development, testing and implementation of new enhancements to existing systems and applications. Compiles and analyzes statistics, performs reporting duties, and various functions as required. Acts as an “internal consultant” for the department and provides a bridge between the business requirements and the technical definition of card products.

Requirements

2-4 years of related experience in Card Operations.
Extensive knowledge of card processing industry and related products and services.
Familiarity with related accounting procedures and ability to analyze accounts.
Able to use 10-key, PC, teller terminal, telephone, card machine, and all related business equipment.
Good understanding of project oversight.
Excellent communication (written/verbal) and public relations skills and ability to assist others.
Solid math skills.
Well organized, with attention to detail.
Bachelor’s degree in business or related field or equivalent experience.

Responsibilities

Assist in planning and performing system(s) analysis for the Card Operations Department.
Identifies, evaluates and develops recommendations that meet business needs.
Develops, implements, and tests applications and system projects (i.e., new releases, updates, features).
Assists in most aspects of the project life cycle, including proposal, planning, requirement gathering, design, development, testing and implementation of new enhancements to existing systems and applications.
Compiles and analyzes statistics, performs reporting duties, and various functions as required.
Acts as an “internal consultant” for the department and provides a bridge between the business requirements and the technical definition of card products.

Benefits

Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.