Car Wash Manager

Cumberland Farms•Gulf Shores, AL

56d

About The Position

If you are friendly, highly motivated, and passionate about leading a team and helping grow our Car Wash Business we invite you to come and Grow With Us! The Car Wash Manager is responsible for managing and operating a Tunnel Car Wash with annual revenues of $600k - $1.5M. You will be responsible for overseeing a staff of 6-8 Car Wash associates and ensuring the daily car wash operation runs efficiently while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will report directly to the Site Operations Manager.

Requirements

6-12 months car wash
Comfortable talking and interacting with guests and team members
High energy
Organized and ability to work independently
Team oriented; willing to give extra effort to help others
Ability to stand/walk 8 hours a day; ability to lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures).
Scheduling This position is Full-time and involves working a variety of hours, day and night, as EG America Car Wash and retail locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Travel 5% - to cover other locations as need
Hours & Conditions Full time (48 hours)
Other Specialized work attire requirements

Nice To Haves

Prior Car Wash Supervisor/Manager experience preferred
High School or GED

Responsibilities

Manage day to day operations and communicates effectively with the Site Operations Manager
Driving Club memberships that will help drive sales and profitability
Effective P&L management through monitoring of chemicals, utilities, and other expenditure
Demonstrate leadership attributes to include, building and maintaining trust with the Car Wash team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.
Build and develop a strong team by interviewing & hiring new team members, training, scheduling, coaching, offering timely feedback on performance
Manages team performance by providing feedback, coaching, delegation and direction and executing all progressive disciplinary actions per company policy, including terminations and annual reviews
Lead a team of Car Wash associates in a fair, consistent, impartial and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures
Achieve operational excellence, develop performance goals aligned with the Company's Operational objectives, hit financial goals (Sales/expenses to budget, net profit)
Maintain the overall appearance and cleanliness of the car wash by performing and delegating the cleaning of facility, equipment room, exterior grounds and vacuum area and ensures everything is kept in the appropriate place and organized
Ensures all equipment (Payment stations, wash equipment, power washer, vacuums) are kept operational. When an issue does arise they are able to resolve the issue or submit a Service Channel ticket
Greet all guests in a friendly manner to make them feel welcomed and appreciated and provides assistance, when needed, in any area concerning car wash process or at the vacuums
Handles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner
Ability to work in a fast paced work environment
Training of any new Car Wash associates
Assist Site Operations Manager in-store with any duties needed when the Car Wash is closed or during slow business times due to poor weather