Capacity Planner

Apple

1d

About The Position

Imagine what you could do here! The people here at Apple don’t just create
products — they build the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the
innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. At Apple, inclusion is a shared
responsibility, and we work together to foster a culture where everyone belongs
and is inspired to do their best work. Here on the Apple Store Online team, we
are responsible for Apple’s largest store. Our main goal is to deliver a
magical, personal digital experience where customers can shop, buy and learn
everything Apple, wherever they are. Each customer should feel like they are our
only customer and our job is to set the bar for the experience they receive. To
run such an extraordinary store, it takes extraordinary people, and we are
looking for someone to help us do extraordinary things. As a Capacity Planner,
you will play a critical role in ensuring that Apple Retail has the right
resources and headcount to successfully execute its strategic projects and
initiatives.

DESCRIPTION

This role will be responsible for forecasting resource needs, analyzing capacity
constraints, and developing comprehensive plans to optimize our workforce
utilization. Using a blend of analytical rigor, strong communication skills, and
a proactive approach to problem-solving, the Capacity Planner will collaborate
closely with project managers, functional leads, and portfolio management
partners to drive efficient and effective project delivery.

Requirements

• 7 years of experience in program management or resource planning, including 3 years of experience in capacity planning
• Proficiency in data analysis and visualization tools (e.g., Excel, Numbers, Tableau), including formulas creation, v-lookups, and pivot tables
• Strong analytical and quantitative skills, with the ability to translate complex data sets into actionable business insights
• Excellent communication and presentation skills, with the ability to articulate complex information clearly and persuasively to diverse audiences
• Demonstrated ability to collaborate effectively with cross-functional teams and negotiate with and influence stakeholders at all levels
• Proactive, detail-oriented, and able to manage multiple priorities in a dynamic environment
• Bachelor’s degree in Business Administration, Finance, Operations Management or a related field is required

Nice To Haves

• Experience working in e-commerce, digital technology or with Product/Engineering teams is a plus
• Knowledge of capacity planning software (e.g., Meisterplan, Smartsheet, Monday, Clarity)
• Advanced skills in data analysis and scripting capabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level