About The Position

The Innovative Business Resource Opportunity Center, Capacity Manager, will work with Dayton’s business support organizations (BSOs) to enhance their service offerings and improve their ability to support Black entrepreneurs. This role involves identifying gaps in service, developing capacity-building initiatives, and ensuring that IBROC clients receive the support they need to grow their businesses.

Requirements

  • Proven ability to develop and implement training programs for organizations.
  • Strong analytical skills and ability to assess organizational effectiveness.
  • Bachelor’s degree in business, Economic Development, or related field.
  • Minimum of 5 years of experience in business consulting, capacity building, or program management.

Nice To Haves

  • Experience with CRM systems and data tracking tools preferred.

Responsibilities

  • Assess and analyze the needs of BSOs to determine gaps in service offerings.
  • Develop training and capacity-building programs to enhance the effectiveness of BSOs.
  • Establish collaborative agreements with BSOs, outlining in-kind services, funding needs, and reporting structures.
  • Build and implement a shared CRM system to track engagement, services, and outcomes for IBROC clients.
  • Develop and refine business assessment tools to help entrepreneurs identify growth strategies.
  • Monitor and evaluate the impact of IBROC’s capacity-building initiatives.
  • Provide technical assistance and support to BSOs to enhance their ability to serve Black-owned businesses.
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