Candidate Staffing Support Administrator, Workforce Staffing - CAZ
About The Position
The WFS vNHE Call Center team is looking for talented associates that are eager to support our call center helping candidates get hired by Amazon. WFS vNHE Call Center associates are the key experts in getting candidates to their first day with Amazon, they providing applicant support, reviewing work authorization documentation, taking badge photos, administering drug screening and other workstream support. Successful applicants will exhibit high levels of candidate obsession, communication skills, emotional intelligence, discernibility, organization, and most importantly drive for action. You will be responsible for inbound and outbound contact initiatives with candidates in our call center, providing top-tier experience, and resolving complex problems as needed. You will excel in quick turnaround times, problem-solving skills, eliminating barriers, and most importantly, successfully hiring Amazon employees. Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 4.30am PST to 6pm PST and adjust during Daylights Savings.
Requirements
- High school or equivalent diploma
Nice To Haves
- Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
- Experience in administrative tasks such as data entry, managing data driven report processes or processes
Responsibilities
- Take ownership of candidate contacts ensuring that each contact processed with a high degree of urgency and satisfaction
- nteracting with candidates over video call
- Communicate effectively in both verbal/written form
- Participation in the continuous improvement of the overall hiring process
- Manage and own daily tasks from start to finish
- Perform administrative tasks as necessary
- Additional tasks as needed per business needs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
General Merchandise Retailers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
