Staffing Administrator, Workforce Staffing

Amazon•Rossford, OH

1d•$15 - $36

About The Position

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history. The Workforce Staffing (WFS) team is looking for a non-exempt Staffing Support Associate. Staffing Support Associates will help coordinate and execute activities to support the High-Volume Hiring (HVH) and staffing efforts for the WFS team for a defined geography (node). These efforts include but are not limited to New Hire Events (NHE) and New Hire Orientations (NHO). Staffing Support Associates will help develop and coordinate activities to support staffing efforts and provide support to the WFS organization to ensure successful completion of all administrative activities in the staffing process. This role is essential to creating a positive candidate and employee experience. Staffing Support Associates will play an integral role in support of the Node’s staffing efforts, will thrive on pulling many pieces together to form a complete picture, and would enjoy working in a team environment with a focus on individual contribution. You will work with a team of Staffing Coordinators and Administrators who thrive in an innovative and fast-paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history!

Requirements

Staffing Support Associates are required to work a flexible schedule. This means varying shifts to include evenings and weekends in multiple sites. Overtime may also be required to support the needs of the business
Must be organized with attention to detail, ability to prioritize and work in an environment with competing demands
Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area
High school or equivalent diploma
Experience in a fast paced customer oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related field
Proficient with Microsoft Office Excel, Word Outlook, PowerPoint, and Access
Current associates must be in good standing
Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
Experience in administrative tasks such as data entry, managing data driven report processes or processes
Associate’s degree or equivalent work experience required
Excellent verbal and written communication and customer service skills with an emphasis on tact and confidentiality
1-2 yrs of experience in a high-volume administrative support role or equivalent (former Seasonal Staffing Ambassadors or current/former Learning Ambassadors, Training Ambassadors, and Seasonal Operations Administrators a plus)
Problem solver, able to troubleshoot issues and drive them to closure

Nice To Haves

Prior working experience in the field of Human Resources, Staffing, or Recruiting
Recruiting assistant experience preferred, professional services experience desirable.
Comfortable with speaking in front of large groups.
Roll up your sleeves attitude with a sense of urgency, and a friendly, diplomatic demeanor.
Problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision
Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce
Excellent verbal and written communication
Excellent customer service skills with an emphasis on tact and confidentiality
Organizational skills with attention to detail, ability to prioritize and work in an environment with competing demands
Bi-lingual skills are a plus

Responsibilities

Sets up, executes, and breaks down New Hiring Events (NHE) and New Hire Orientations (NHO) based on labor projections to meet the labor order demands and fill on-time
Support candidate activity to ensure all electronic paperwork is completed on time
Providing follow-up correspondence to candidates on recruiting status via phone and email
Tracking recruiting activities and reporting candidate status
Attend events such as community fairs, hiring events and job fairs
Address basic questions regarding recruiting process
Generate basic reporting from Salesforce
Identifying opportunities for improving candidate experience and scheduling efficiency
Assist in the coordination of other recruiting activities as needed
Assist in on boarding of new hires and departures of employees
Administrative tasks as needed
Effectively executes NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Ambassador