CANCELLATIONS/REGISTRATIONS

Northside Ford - Brasada Ford • San Antonio, TX

5d

About The Position

Processes all documents for the registration of finance products and the cancellation of finance products.

Requirements

• High school diploma or general education degree (GED) and six months to one year related experience.
• Proficient in Excel, Word, and Outlook.
• Comprehends basic accounting principles of credits and debits.
• Ability to add and subtract six digit numbers and to multiply and divide.
• Ability to perform these operations using units of American money.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals on an adding machine.
• Ability to compute percentage rates on an adding machine.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to pay close attention to detail when conducting all essential duties.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Responsibilities

• Inputs warranty registrations to the different warranty providers. Provides information to finance department concerning discrepancies in cost, mileage, or coverage.
• Inputs gap registration, credit life and disability registrations, and theft avert registrations. Provides information to the finance department concerning discrepancies in cost.
• Provides cancellation quotes to finance and sales managers to accurately determine down payment from future cancellations.
• Accurately logs cancellation requests through complete cancellation process, updating log daily.
• Accesses storage room to acquire necessary files.
• Inputs cancellation requests to warranty providers, gap providers, and insurance providers.
• Processes checks from warranty, gap, and insurance providers.
• Creates check for customer or lien holder based on cancellation request. Checks own work for accuracy to insure check is printed to the appropriate individual or lien holder for the appropriate amounts.
• Makes copies of cancellations and files those copies inside the appropriate deals. Returns files to file clerk.
• At least once daily, listens to customers messages and responds in a timely, polite manner.
• Informs office manager and comptroller of situations that require their assistance in the areas of warranty, credit life and disability, gap, and theft avert products.
• Reviews accounting schedules and creates journal entries as needed.
• Keep work area organized, neat, and clean.
• Assists billing clerk as needed. Reviews/Checks deals. Bills deals.
• Cross-trains for other business office tasks as required.
• Maintains a professional appearance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees