Campus Safety Specialist (Security Officer I)

CSUF•Fullerton, CA

22d•Onsite

About The Position

About the Position: The University Police department is dedicated to ensuring the University Community's right to a crime free environment through exemplary and professional service. We seek an exceptional individual to join our team as the Campus Safety Specialist (Security Officer I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. The Division of Administration and Finance provides services and support to over 45,000 students, faculty, and staff at Cal State Fullerton. It is the mission of the division to provide customer focused support and steward our physical and financial resources to fulfill the university's mission and support student success. The University Police Department (UPD) provides contemporary law enforcement safety services including patrol, public safety, traffic, investigations, community engagement, crime prevention, and security services. Under general supervision, the Campus Safety Specialist performs security, public safety support, community engagement, and related community service functions to support a safe, inclusive, and welcoming campus environment for all Titans to thrive. As a team member of UPD, the Campus Safety Specialist shall support efforts to ensure equity and inclusion are incorporated into department operations, programs, services, and culture. The Campus Safety Specialist represents UPD and Cal State Fullerton by providing exceptional customer service while supporting the safety needs of the campus community. A Campus Safety Specialist patrols the University on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, threats, and other safety concerns. Provide safety support to designated social workers and/or police officers during the response to people in crisis for situations that do not involve weapon(s) or violence. When directed, the Campus Safety Specialist will transport people in crisis to designated facilities. They will also provide safety escorts to community members. Assists in the education, intervention, and enforcement of campus policies and regulations. Proactively monitor security cameras and download footage to support investigations as part of the department's crime prevention efforts as well as assist dispatch in answering non-emergency phone calls when needed. The Campus Safety Specialist will assist the campus community in the event of an emergency pursuant to their training and department protocols including assistance with evacuations and rendering immediate assistance to those in need. Perform other administrative, security, and loss prevention related functions for the campus including at the bookstore, library, and other areas as deemed necessary. Other duties as assigned.

Requirements

High School diploma or equivalent.
Requires successful completion of a background check and physical exam.
Knowledge of and/or the ability to learn how to use the applicable public safety related equipment and systems is required.
Under general supervision, responsible for maintaining a safe and secure environment.
Patrols campus grounds, responding to non-violent incidents, enforcing policies, and aiding students, faculty, staff, and visitors.
Plays a vital role in ensuring the safety and well-being of the campus community and protecting university property.
Performs entry-level duties utilizing basic concepts and practices within the public safety and security field.
Day-to-day work is performed independently under general supervision with closer supervision for new or more complex/sensitive assignments.
Assignments involve the regular use of judgment and discretion to solve problems and address situations.
Ability to effectively use applicable safety related equipment and security systems and software.
Knowledge of general procedures and regulations related to security and public safety.
Ability to detect and respond appropriately to potential hazards, safety emergencies, and/or crime situations.
Ability to effectively communicate and de-escalate non-violent crisis situations.
Ability to observe and recall details and incidents.
Ability to remain calm and composed in stressful situations.
Ability to prepare standard incident reports in a clear and concise manner.
Ability to interact effectively with a wide range of individuals including the campus community, general public, and law enforcement personnel.
Ability to handle sensitive situations with tact and confidentiality.
Knowledge of first aid practices and ability to complete CPR and first aid certification as certification may be required.
Physical ability to walk, stand, and patrol for extended periods in various weather conditions.
Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems.
Ability to attend Police Officers Standards and Training (P.O.S.T.) programs related to public safety support and dispatch activities.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
A valid California driver’s license.

Responsibilities

Patrols the University on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, threats, and other safety concerns.
Provide safety support to designated social workers and/or police officers during the response to people in crisis for situations that do not involve weapon(s) or violence.
When directed, the Campus Safety Specialist will transport people in crisis to designated facilities.
Provide safety escorts to community members.
Assists in the education, intervention, and enforcement of campus policies and regulations.
Proactively monitor security cameras and download footage to support investigations as part of the department's crime prevention efforts as well as assist dispatch in answering non-emergency phone calls when needed.
Assist the campus community in the event of an emergency pursuant to their training and department protocols including assistance with evacuations and rendering immediate assistance to those in need.
Perform other administrative, security, and loss prevention related functions for the campus including at the bookstore, library, and other areas as deemed necessary.
Other duties as assigned.

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