Campus Safety Officer

University of Washington•Bothell, WA

About The Position

The Campus Safety, Sustainability and Transport department has an outstanding opportunity for a Campus Safety Officer (Campus Security Officer (NE S SEIU 925 Non Supv)) to join their team. RESPONSIBILITIES: The Campus Security Officer communicates and interacts effectively with a diverse group of students, faculty and staff and student groups to promote an inclusive campus community culture and participates in outreach and communication efforts. Protect life and property, enforce and apply campus regulations and rules, local, state, and federal laws, maintain order, and prevent crime. Patrol and inspect buildings and grounds at all times (when not performing other work-related duties) by foot, bicycle, or vehicle including multiple building locations and a student apartment complex ensuring that exterior and perimeter security doors are closed and locked, respond to alarms. Admit staff, faculty, and students to classrooms, offices, etc. Identify, report, and follow up on building maintenance security problems. Receive and conduct preliminary inquiries into complaints of criminal activity; prepare and distribute incident reports; gather evidence; locate witnesses; protect crime scenes until relieved by proper authorities, and appear in court as required. Operate public safety equipment including but not limited to; communications, electronic security systems, fire command systems, emergency medical equipment, self-defense weapons (baton and pepper spray) and other equipment related to life-safety and security currently in use by the Campus Safety Department. Assist other Emergency Services (Police, Fire) and administer first aid where applicable. Perform campus traffic activities, including directing traffic. Teach workshops and classes to the campus community on violence prevention and other possible topics. Communicate effectively with others both verbally and in written form. Provide customer service in a friendly, courteous and professional manner with strong focus on customer satisfaction. Exhibit professionalism and good judgment in daily interactions with students, faculty, staff and visitors, and be a positive representative of the campus administration. Initiate and complete reports using a computerized reporting system when assigned; maintain logs of activities, communicate with departmental supervisors via email. Answer phone calls, respond to emails, assist walk-in customers, monitor emergency alert systems; perform duties associated with access control including but not limited to; using access control software, creating customer profiles and adding/removing clearances to access cards, troubleshooting access concerns. Perform other related duties as assigned.

Requirements

High School graduation or equivalent
Possession of a valid driver's license
No previous felony convictions
AND two years of full-time college in police science or allied field; OR two years of police or campus security experience.
Eq uivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Excellent interpersonal skills and a demonstrated ability to work well with, and be sensitive to, people from diverse backgrounds and people of all ages.
The ability to remain courteous and considerate while working in demanding and stressful situations; a demonstrated ability to communicate effectively.
Demonstrated ability to work both independently and as part of a team, and to maintain strong collaborative relationships with other offices on campus.
Strong problem-solving ability and resourcefulness; must be able to confront others and defuse situations in a polite and professional manner and counsel those in crisis situations.
Training/experience with fire, burglar and door key card access systems, computerized security systems, emergency phone systems, radio communication systems, and CCTV systems.
Ability to access and respond to email messages using Outlook and written documents using Microsoft Word.
Must maintain a valid WA state driver’s license at all times.
Work shift to include nights, weekends, and holidays.
Must be able to quickly respond to emergency situations – including some running, biking, and climbing of several flights of stairs.
Must maintain physical stamina and preparedness to satisfactorily and expeditiously respond to emergency situations throughout the duration of employment.
Ability to obtain First Aid and CPR certifications (including use of AED) within six months of hire.
Frequent walking--approximately 5.5 hours per shift.
Occasionally standing in place--up to 2.5 hours per shift.
Regular climbing--climb stairs as part of patrol duties particularly if an elevator is out of service or to clear a building during an emergency.
Frequent reaching out--while driving vehicle, riding bicycle, and locking and unlocking doors.
Frequently lift 10lbs, including wearing required equipment belt weighing approximately 6 lbs.
May occasionally lift up to 25 lbs. when conducting rescue assistance.
This position is designated as one that performs an essential function. This means that the position’s incumbent must continue to report to work as directed in the event that the University suspends operations because of severe weather, natural disaster, or other emergency condition; must be able to work outdoors in all weather conditions.

Nice To Haves

Previous uniformed officer or guard experience in a college setting
Previous public speaking experience.

Responsibilities

Communicate and interact effectively with a diverse group of students, faculty and staff and student groups to promote an inclusive campus community culture and participates in outreach and communication efforts.
Protect life and property, enforce and apply campus regulations and rules, local, state, and federal laws, maintain order, and prevent crime.
Patrol and inspect buildings and grounds at all times (when not performing other work-related duties) by foot, bicycle, or vehicle including multiple building locations and a student apartment complex ensuring that exterior and perimeter security doors are closed and locked, respond to alarms.
Admit staff, faculty, and students to classrooms, offices, etc.
Identify, report, and follow up on building maintenance security problems.
Receive and conduct preliminary inquiries into complaints of criminal activity; prepare and distribute incident reports; gather evidence; locate witnesses; protect crime scenes until relieved by proper authorities, and appear in court as required.
Operate public safety equipment including but not limited to; communications, electronic security systems, fire command systems, emergency medical equipment, self-defense weapons (baton and pepper spray) and other equipment related to life-safety and security currently in use by the Campus Safety Department.
Assist other Emergency Services (Police, Fire) and administer first aid where applicable.
Perform campus traffic activities, including directing traffic.
Teach workshops and classes to the campus community on violence prevention and other possible topics.
Communicate effectively with others both verbally and in written form.
Provide customer service in a friendly, courteous and professional manner with strong focus on customer satisfaction.
Exhibit professionalism and good judgment in daily interactions with students, faculty, staff and visitors, and be a positive representative of the campus administration.
Initiate and complete reports using a computerized reporting system when assigned; maintain logs of activities, communicate with departmental supervisors via email.
Answer phone calls, respond to emails, assist walk-in customers, monitor emergency alert systems; perform duties associated with access control including but not limited to; using access control software, creating customer profiles and adding/removing clearances to access cards, troubleshooting access concerns.
Perform other related duties as assigned.