Campus Safety Dispatcher I

UIOWA•Iowa City, IA

9d•Onsite

About The Position

University of Iowa Campus Safety is seeking a Dispatcher I. Under general supervision, the person in this role provides communications and coordination of a public safety nature for university Campus Safety, other departments, and also for surrounding public safety agencies by utilizing multi-frequency radio, computer networks, telephone, and personal contact. This position is responsible for monitoring university emergency phones and various alarm systems. This position is performed fully on campus. Department pays for all applicable training and certification costs. Employees are compensated for time attending required trainings. Schedule: 12-hour shifts, either 6:00am to 6:00pm (Day shift), or 6:00pm to 6:00am (Night shift); rotating work weeks Location: Campus Safety, University Capitol Centre Salary: $50,968.08 For a full job description, please send an e-mail to the contact listed below. Minimum Eligibility Requirements: Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment. Position and Application Details: Please provide your education and work history in your application. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will subject to a background investigation, including but not limited to, criminal and credit history review. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Brooke McMurl at [email protected] or 319-467-0719. About the University of Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

Requirements

Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment

Nice To Haves

Ability to prioritize and organize multiple tasks
Public contact/customer service experience
Intermediate computer skills
Ability to actively listen and communicate effectively through clear speech, hearing, and written documentation

Responsibilities

Operates a multi frequency radio system per FCC requirements
Ability to multi-task and possess the ability to document, recall and relay information accurately
Assigns duty personnel to requests for assistance/service in conjunction with shift commander
Maintain location and status of personnel, as applicable
Operates a multi-line telephone system for emergency and business operations
Operate NCIC/IOWA Systems
Monitors, updates, and relays information regarding fire and burglar alarms from systems located in the emergency communications center