Campus Director

CloudHQ • Chicago, IL

8d

About The Position

Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. Our company’s reach is expanded through our affiliate companies – Cloud Capital, Dalian Development, and WindHQ. The Campus Director will lead the technical teams at our ORD campus, driving operational excellence, lifecycle performance, and continuous improvement to maximize reliability, efficiency, and customer satisfaction across all CloudHQ sites. This leader will represent CloudHQ’s Operations organization with professionalism across internal functions and external partners. Serving as the primary point of contact for all campus activities, the Director will ensure clear communication, coordinated execution, and alignment with organizational goals.

Requirements

• Minimum of 10 years in mission-critical/data center operations.
• Electrical or Mechanical engineering degree or equivalent with professional experience.
• Demonstrated leadership of mission-critical staff.
• Proven success leading operational teams and programs.
• Experience negotiating service contracts and managing vendor performance for security, electric or mechanical systems.
• Track record of leading incident response, root-cause analysis, and lifecycle performance programs.
• Exceptional verbal and written communication, with demonstrated client-facing and team leadership experience.
• Responsible attitude with strong work ethic; leading by example in attendance, attitude and technical work product.
• Ability and willingness to work extended hours when required.
• Other duties as assigned.

Nice To Haves

• Tenured individual supporting hyperscale, colocation, or multi-tenant enterprise data center operations.
• Published operational papers, conference presentations, or recognized contributions to industry best practices.
• Extensive experience in reviewing Construction Documents and project specifications, and providing operations improvements input.
• Able to review construction administration activities for on-going or day two projects adhering to CloudHQ standards and industry best practices.

Responsibilities

• Technical Operations Leadership
• Commissioning, Troubleshooting, and Incident Response
• Business & Client Engagement
• Mentorship & Knowledge Sharing

Benefits

• CloudHQ’s people and culture are the most enriching aspects that make us a great place to work.
• Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Director