Campus Access Specialist - Security

Glens Falls Hospital•City of Glens Falls, NY

10d•$19 - $27

About The Position

The Campus Access Specialist serves as the first point of contact at all entrances of the hospital for visitors, patients and employees utilizing the Visitor Management System. The Campus Access Specialist listens and responds to visitors’ service needs with the appropriate level of urgency, providing direction and information as appropriate.

Requirements

High School Graduate or GED required.
Ability to read and interpret documents such as safety rules and policies/procedures.
Ability to write routine reports and correspondence.
Project a professional image. Must be friendly, personable, and always alert to customer needs.
Must be able to communicate effectively with all individuals in a friendly, positive manner and possibly in adverse situations.
Basic math skills with the ability to add, subtract, multiply, divide, and compute in all units of measure.
Ability to solve practical problems and deal with a variety of variables in situations such as those relating to the security function.
Ability to use computers.
Ability to balance multiple tasks/priorities.

Responsibilities

Checking in visitors, vendors or any non-patient persons entering the hospital.
Providing directions to those entering the hospital.
Contact departments via phone for visitation, vendors, question, or concerns.
Assist with wheelchairs for those in need.
Awareness of surroundings, contact Security with any issues.
Assist with ID badging questions or concerns, contact security for assistance.
Assist with maintaining a safe and clean work area, keep areas clear of safety issues (wet floors,
carpets, signs blocking egress etc.).
Assist with training of new employees.
Incident report writing.