Campground Housekeeping Supervisor

Blue Water Hospitality Group, LLC • Millsboro, DE

1d

About The Position

The Housekeeping Supervisor is responsible for supervising the work activities of cleaning personnel to ensure clean, orderly, and attractive cottages at the resort. The supervisor may assign duties, inspect work, investigate housekeeping service and equipment complaints, and take corrective action. The supervisor may also purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.

Requirements

• Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
• Ability to supervise and work with employees
• Ability and willingness to respond to emergencies
• Tact and resourcefulness in dealing with the public
• Strong communication skills
• Availability to work weekends, holidays, and evenings as needed
• Effective Leadership Practices
• High school diploma or GED equivalent
• At least 2+ years of hospitality experience in housekeeping

Responsibilities

• Oversees all aspects of housekeeping and laundry operations
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
• Investigate complaints regarding housekeeping service and equipment and take corrective action
• Conducts regular walk-throughs, inspections, and quality checks to drive adherence to standards
• Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments
• Coordinates work activities among departments
• Conducts orientation training and in-service training to explain policies and work procedures and to demonstrate the use and maintenance of equipment
• Performs cleaning duties in cases of emergency or staff shortage
• Examines the building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management
• Issues supplies and equipment to workers
• Makes recommendations to improve service and ensure more efficient operation
• Maintain lost and found control point
• Oversee safe use of cleaning equipment and supplies
• Ensure the property is clean, orderly, well-manicured, and always guest-ready.
• Performs other duties as assigned
• Provides regular and reliable attendance

Benefits

• Health benefits
• 401K
• property discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED