Campaign Manager

TripleLift • New York, NY

17h • $70,000 - $115,000

About The Position

TripleLift is seeking a detail-oriented and client-focused Campaign Manager to support the activation and ongoing success of our advertiser partners. As part of our Demand team, you’ll serve as the primary technical operational contact for clients, ensuring campaigns are set up correctly, tags are QA’d, performance is monitored, and issues are resolved quickly.
This role is client-facing, requiring a mix of technical expertise, problem-solving skills, and strong communication. The ideal candidate is comfortable working directly with advertisers, agencies, and trading desks to troubleshoot issues, validate campaign details, and deliver seamless activations that drive results.

Requirements

• 5+ years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
• Strong problem-solving skills with the ability to troubleshoot campaign delivery and technical issues.
• Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
• Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
• Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
• Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).
• Highly organized and process-driven with a bias toward execution and accountability.

Responsibilities

• Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
• Provide consultative activation support for advertiser and agency partners for all Triplelift formats across all integrated DSPs.
• Monitor live campaigns to ensure successful delivery and proactively flag risks or opportunities for optimization & upsells.
• Ownership of campaign specific end-to-end troubleshooting of campaign issues, including performance, delivery, pacing, and tracking.
• Act as the first line of support for technical, operational, and product-related client questions.
• Internally partner with product & engineering teams to provide client feedback that will drive prioritization of Triplelift’s product roadmap.
• Be the technical & operational stakeholder for Demand QBRs,being comfortable presenting and speaking to data, technical and functionality related questions from advertisers.
• Become a Triplelift expert who can consult and educate clients on Triplelift’s products and external facing tools, inclusive of providing tooling demos, new product updates and best practices.
• Utilize excel and other advanced analytics tools, such as Tableau or Power BI, to analyze large sets of data and create actionable insights

Benefits

• Medical, Dental & Vision Plans
• Flexible PTO
• 401k w/ employer match
• Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees