Campaign Executive, Organic Social Media

TEAM LEWIS • San Francisco, CA

1d • Hybrid

About The Position

The Campaign Executive plays a social media focused and team support role. The role requires the ability to handle a number of projects at any one time as well as being able to respond quickly to online community and team requests. The Campaign Executive will develop a clear understanding of the team’s requirements and objectives, be proactive in attitude and supportive to the team at all times.

Requirements

• At least 1+ year of relevant experience, b2b experience is a strong plus
• Previous digital and social media coordination experience, ideally in an agency environment juggling multiple priories and deadlines
• Strong understanding of the digital / social industry and related platforms
• A persuasive and convincing writing style
• Calmness under pressure and ability to achieve tight deadlines
• Ability to interact confidently with clients at a senior level
• Ability to troubleshoot team and client problem areas – and suggest a remedial course of action
• Creative thinking and an open-minded approach
• Excellent time management skills
• Proven competency in managing a varied workload

Responsibilities

• Provides social media execution and management of related digital activity
• Implements and maintains social media communities, campaigns and projects for TEAM LEWIS’ clients
• Partners with account servicing to develop compelling and impactful digital content and integrated campaigns for both current and prospective clients
• Contributes to client growth and impact across the full spectrum of social media channels including, but not limited to, Twitter, Facebook, LinkedIn, YouTube and Instagram
• Production of social first copy for all channels using appropriate techniques and language relevant to each platform
• Proactively suggest new content based on social media trends, client priorities, and data-driven performance insights
• Develops relationships with clients, providing timely and professional communications both written and verbal
• Owns notes and actions after all meetings; provides insight around social media activities and proactively shares ideas
• Follows up with clients around deliverables to ensure timely execution
• Able to communicate/present campaign results when needed
• Self-manages priorities based on client needs
• Discusses priorities with Campaign Manager and adjusts accordingly, flagging spending more (or less) hours than planned or allocated
• Ensures personal and deliverable client objectives are met on an on-going basis
• “Manages up” to ensure projects are on time and complete, regardless of who owns the project
• Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client duties
• Escalates general new business requests to appropriate team members
• Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development
• Supports with the training of graduates and interns wherever possible
• Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
• Ensures that all account activity and results are reported back to the Senior Campaign Executive / Manager / Director
• Proactively tracks trends and insights from reports to make data-driven recommendations
• Communicates account performance internally at account reviews
• Drives implementation of recommendations from reporting
• Provides reports to the senior management team on request
• Supports the agency and account servicing teams on ad hoc initiatives and projects
• Takes a proactive role in promoting the TEAM LEWIS brand, its identity, values and work
• Contributes and supports the continuous improvement of systems, practices and policies

Benefits

• Competitive salary
• Hybrid work environment
• Generous PTO
• Paid parental leave
• Medical, dental, and vision benefits + life insurance (eligible day 1 of employment)
• 401k with employer match
• Travel Programs
• Free self-led industry courses via our Lewiversity platform
• Up to $2k donation to a charity of your choice!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed