Camp Admin & Communications Manager

YMCA of Greenville•Cleveland, SC

2d•Onsite

About The Position

Come join us on the Mountain! Located on 1400 acres on top of the Blue Ridge Mountains, camp has some of the most beautiful views of any camp in the country. Share in the beauty and traditions that has made Camp Greenville a special place for over 100 years. You can be part of a dynamic team making an impact on all that we serve. Camp Greenville is an overnight camp established in 1912 that hosts boys and girls from throughout the region and the world for summer camps, retreats and specialty camps. You will get to experience what the great outdoors of Western North Carolina and South Carolina have to offer. The Camp Admin & Communications Manager supports the work of YMCA Camp Greenville and the YMCA of Greenville, a leading nonprofit charitable organization committed to strengthening the community through youth development, healthy living, and social responsibility. Under the direction of the Director of Camper Services & Communications, the manager position will support, coordinate and provide input with communications, marketing, and business office functions of camp by managing daily administrative tasks and ensuring exceptional customer service. This role also supports summer camp operations while camp is in session. This position is primarily assigned to and supports Camp Greenville operations, including year-round preparation and seasonal programming. Not only will you be part of amazing mission driven work, but we also offer the following benefits: Access to your Earned Wages before scheduled Pay Days! 12% Retirement Contribution, once fully vested 403b Retirement Savings Plan Separate Paid Sick and Vacation Leave Medical Benefits Company Paid Dental, Vision, and Life Insurance 11 Company Paid Holidays Household Membership to the YMCA of Greenville 50% Discount on Programs, including Childcare, Sports, Aquatics, and Personal Training Housing is provided for this position only during the summer, peak programming season. Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Compensation will be determined commensurate qualifications and experience.

Requirements

Bachelor’s Degree or equivalent experience in a field compatible with the mission and work of the YMCA
A minimum of 1 year of experience in program development and management including budgeting, recruiting, staffing, training
Required to live on-site seasonally (Summer, peak program season)
Six months to a year of overnight summer camping experience
Current certification or ability to complete CPR, 1st Aid, AED training
Valid driver’s license and ability to meet the minimum requirements of the YMCA insurance carrier
Professional experience working with varied groups including children, adolescents, college students, adults, parents, teachers
Must have good interpersonal, public relations and communications skills, including the ability to make oral presentations.
Must be able to effectively work with and motivate other staff and volunteers
Ability to respond to safety and emergency situations.
Incumbent must complete mandatory training of New Staff Orientation, BBP/Child Abuse Prevention and CPR/First Aid/AED training within 30 days of employment.

Nice To Haves

Ability to speak two or more languages is preferred.
Microsoft Office skills preferred

Responsibilities

Provide daily, weekly, and seasonal administrative duties, including reporting, parent communication, and customer service tasks.
Support the team of Directors through various office management and reporting tasks.
Be present during office hours at Camp Greenville as assigned by the supervisor.
Live on site during the summer, peak programming season. Housing is available for summer only.
Ensure exceptional customer service to camp families, staff, and visitors.
Responds to all members and community inquiries and complaints in a timely manner.
Develop and maintain communication for things like recruitment events, camp tours, Newsletters, inhouse open house family tours etc.; and develop and maintain relationships with summer staff and camper parents.
Follow all communication protocols, including office and desk work, timely message return, meeting deadlines for form submission, and appropriate phone, internet, and radio communication.
Handle confidential information in a private and professional manner.
Represent camp at special events and community outreach opportunities.
Enhance the sustainability of the year-round camp store by optimizing online inventory setup, marketing, and order fulfillment.
Operate and maintain the store during summer camp and family weekends
Implement promotion of all Camp Greenville Programs, in conjunction with Branch/Association marketing and promotion plans
Ensure alignment with YMCA of Greenville and Y-USA branding, and Y-USA overnight Camp Branding communication/marketing plans, and overall strategy.
Responsible for the day-to-day scheduling and accountability of the camp store, bunk notes, parent communication, and office logistics.
Recruit, hire, and onboard of summer staff including the store coordinators and media team
Work with the direct supervisor to develop and monitor camp store revenue and camp store budget to meet fiscal objectives.
Work with the staff team for the smooth and safe operation of camp.
During the summer months, provide support and supervision for Seasonal Media and support staff including but not limited to performance evaluations, daily staff check-in, and managing the staff schedules
Participate in meetings, trainings, off-site committees to enhance overall camp programming.
Serve in the “Staff on Duty” role as assigned for weekends, stayover, summer evenings, etc.
Work non-traditional hours, including early mornings and evenings.
Maintain the physical ability to perform emergency procedures.
Adhere to policies related to boundaries with consumers
Attend/complete required abuse risk management training
Adhere to procedures related to managing high-risk activities and supervising consumers
Follow mandated reporting requirements
Adhere to job specific abuse risk management responsibilities

Benefits

Access to your Earned Wages before scheduled Pay Days!
12% Retirement Contribution, once fully vested
403b Retirement Savings Plan
Separate Paid Sick and Vacation Leave
Medical Benefits
Company Paid Dental, Vision, and Life Insurance
11 Company Paid Holidays
Household Membership to the YMCA of Greenville
50% Discount on Programs, including Childcare, Sports, Aquatics, and Personal Training
Housing is provided for this position only during the summer, peak programming season.