Admin Manager

LPL Financial•Washington, NV

About The Position

We are seeking a dynamic and experienced Admin Manager to lead the Client Service Associates for our Managed Support Team within the Employee Affiliation Model. This key leadership role is responsible for overseeing centralized administrative operations and ensuring exceptional support is delivered to Financial Advisors and their teams nationwide—including those affiliated with banks and credit unions. The ideal candidate brings a strong background in investment-focused branch management, with deep knowledge of brokerage operations, client service models, and advisor support structures. Proven success managing support teams in a fast-paced financial services environment is essential. Experience with both W-2 and 1099 advisor models is strongly preferred, as is the ability to lead cross-functional initiatives and support firm-wide programs. If you are passionate about operational leadership and building high-performing administrative teams that support investment advisors and wealth management professionals, we invite you to help shape the future of advisor support in our growing employee affiliation model.

Requirements

FINRA Series 7 and Series 66 or ability to obtain within 120 days
2+ years of experience supporting Financial Advisors in a branch or investment office setting
2+ years brokerage/financial services industry knowledge

Nice To Haves

FINRA Series 24, 9/10
Bachelor’s degree; preferably in Business, Accounting or Finance
Demonstrated experience leading branch operations or investment support teams
Strong customer focus, excellent verbal and written communication skills and extremely organized
Strong analytical, strategic planning skills and relationship management skills

Responsibilities

Provide day-to-day leadership and direct management of Client Service Associates (CSAs) and Support Staff across branch offices.
Serve as an advocate for assigned offices and navigate offices through the intricate details of LPL policies/procedures.
Partner with internal teams to advance operational excellence and support the expansion of the Employee Affiliation Model.
Drive adoption of scalable processes and best practices that align with the direction of the Managed Affiliation Admin Organization.
Manage team capacity planning to ensure consistent service coverage.
Support associate development through timely feedback, monthly 1:1s, and alignment to career goals.
Motivate and lead through organizational change, fostering a resilient and adaptable team culture.
Promote a culture of coaching, learning, and excellence with a focus on advisor and client experience.
Lead performance management and compensation discussions aligned with pay-for-performance principles.
Act as a liaison between branch teams and Home Office partners, advocating for needs and delivering solutions.
Lead administrative initiatives and projects that support our Employee Advisor teams.
Identify opportunities to improve workflows, increase efficiencies, and streamline support models.
Contribute to hiring efforts and talent development strategies to build and retain a top-performing support team.
30% Travel.