Cameron Courts Program and Operations Manager

Minot Park DistrictMinot, ND
6hOnsite

About The Position

GENERAL PURPOSE: Directs operational activities associated with Cameron Courts and all other outdoor tennis/pickleball court facilities, including planning, managing, and supervising all staff, instructing the public on the game of tennis, pickleball and oversight of the physical facilities and professional maintenance of the courts.   PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Requirements

  • Required bachelor’s or associate’s degree in a field directly related to the job description with 2 years of professional Tennis/Pickleball experience that includes 1 year of supervisory experience; or 6 years’ experience as a teaching professional with supervisory and operations experience described above; or an equivalent combination of education and experience.
  • Must possess a valid North Dakota driver’s license.
  • USTA (Professional Certification level 1 or Level 2) and /or (USPTA Professional Instructor Certification)
  • FA/CPR/AED
  • Principles and practice of court operations, including marketing, managing revenue and operating expenses, and tournament operations.
  • Regulations and standards governing the maintenance of public court facilities.
  • Court maintenance, to include proper surfacing and striping for all different types of court sports related to tennis and pickleball.
  • Processes for developing and administering budgets.
  • Supervisory principles, practices, and methods.
  • Computer office programs, POS systems and Rec Trac
  • Building and maintaining professional working relationships with users of the facilities.
  • Public speaking and ability to instruct interested individuals and groups.
  • Leadership to effectively manage, direct, and mentor staff.
  • Performing analysis of data and preparing reports based on findings, communicating effectively both orally and in writing.
  • Presenting a professional image and convey the Park Districts mission, goals, and policies, when engaged in any activity with the public.
  • Teaching and instructing the game of tennis/pickleball to the public, in a polite, patient, and professional manner.
  • Training, supervising, and evaluating the work of professional, technical, and administrative employees; establish and maintain effective working relationships with administrative officials, associates, and the public.
  • Computer operation to enter and retrieve information, monitor work performed, and communicate information in reports.

Responsibilities

  • Hire, train, schedule and evaluate all seasonal indoor/outdoor tennis instructors, operation staff and all program evaluations.
  • Manages and supervises the budget and staff resources to provide excellent service to customers.
  • Implements and enforcement of Park District policies and procedures for all employees.
  • Monitors and reports profitability of Cameron Courts operations.
  • Provides and oversee recommendations on up-to-date industry changes and ensures they are integrated with current practices.
  • Conducts periodic unscheduled inspections of the indoor and outdoor tennis areas, to ensure optimum playing conditions are being maintained.
  • Maintains personal playing proficiency; participates in selected competitive events and customer-related public relations events
  • Plans and directs assigned programs and department activities and prepares special projects.
  • Organizes various tennis/pickleball activities for adults, youth, and special population programs; establishes programs in year-round tennis/pickleball leagues, and other athletic programs; arranges tournaments.
  • Works directly with all racquet sports USER Groups but not limited to local high school and college tennis staff to facilitate cooperation with their program.
  • Teach tennis/pickleball lessons (small group and private) for youth and adults.
  • Responsible for coordinating and scheduling adult leagues, USTA programming, youth and adult tennis/pickleball lessons, drills, tennis camps and special events.
  • Oversee and evaluate all tennis/pickleball instructors lesson plans.
  • Develop and sustain tennis cliental that supports the lesson program.
  • Coordinate, organize and manage all District tennis/pickleball tournaments.
  • Organize clinics and special events to meet the needs of the users.
  • Provide training and workshops for the seasonal tennis instructors.
  • Assist in maintenance, purchase, inventory and upkeep of equipment for tennis programs and tournaments.
  • Prepare information for program reports, program evaluations and annual reports.
  • Work directly with Park District’s Director of Marketing/Development to promote the Park District’s court programing to enhance revenue generation and increase usage.
  • Recommend and implement changes in court programs to meet the needs of the public.
  • Develop and implement new tennis/pickleball programs, events and tournaments.
  • Attend all necessary Park District and facility staff meetings
  • Attend USTA and other industry available meetings as deemed necessary by the Park District.
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