CAMBUS Operations Supervisor

University of Iowa • Iowa City, IA

20d • $55,000 • Onsite

About The Position

The University of Iowa Parking & Transportation department is seeking a CAMBUS Operations Supervisor. The Operations Supervisor position supervises the daily activities of the public transit services operations and employees. Plans, coordinates and implements service changes, policies and system procedures. Supervises, trains, assigns, monitors and evaluates the work of employees to meet service objectives. Documents and evaluates system performance for the purpose of reporting, meeting objectives and improving the quality-of-service delivery, design and safety. Ensures compliance with local, state, and federal regulations. This position is not eligible for University sponsorship for employment authorization.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Experience (typically 1 year) within public transit.
• Valid Class B CDL, or ability to obtain and maintain Class B CDL with passenger endorsement and airbrakes restriction lifted within 1 year of hire
• Ability to meet/maintain UI Driving policy standards.
• Ability to obtain state DOT certification to conduct 3rd party CDL knowledge and skills tests within 1 year of employment including passing DOT background check.
• Ability to meet DOT safety-sensitive position requirements, including complying with required drug and alcohol testing in accordance with DOT/FTA regulations.
• Excellent written and verbal communication skills.
• Demonstrated organizational skills and attention to detail.
• Demonstrated experience in customer service.

Nice To Haves

• Experience beyond 1 year within public transit.
• Experience with transit CAD/AVL systems.
• Demonstrated supervisory experience.
• Experience planning and implementing service changes for a public transit agency
• Knowledge of university policy and procedures.

Responsibilities

• Evaluate, recommend, and implement service additions, expansion, or modification.
• Monitor, maintain, and update transit information systems, including CAD/AVL, demand-response software, and other systems and databases
• Maintain and develop operational data and activity reports for evaluating system performance and for state and federal reporting
• Functionally supervise, communicate expectations, direct training, and provide input to the performance review of dispatching staff.
• Prepare, monitor, update and maintain all means of disseminating service information: brochures, bus stops, website, notices and alerts, real-time information system.
• Lead and supervise the daily operation of the transit system services and lead the timely and effective response to service issues, disruptions and emergencies.

Benefits

• Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies.
• Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.
• Grow professionally with advanced training, leadership development, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees