CalStateTEACH Admissions Analyst

Fresno State•Fresno, CA

10d

About The Position

Under the general supervision of the Regional Director of CalStateTEACH in the Kremen School of Education and Human Development, the candidate will serve as the CalStateTEACH Admissions Analyst and is responsible for the full scope of the admission process, including, but not limited to the coordination, technical support, and monitoring of candidates through completion of their credential program along with verification of compliance with University policies and procedural requirements. The incumbent works independently and communicates with students regarding admission requirements for credential admission, in coordination with the university admissions office. Processing of admissions applications for credential students is conducted in accordance with California State University admission policies and Title 5 of the State of California Code of Regulations.

Requirements

Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Three years of office administrative assistant experience and/or equivalent training and administrative work experience.
Documented experience working in a complex operation that utilizes workflow system for management of records including data and statistics.

Nice To Haves

Master’s degree in a related field.
Advanced knowledge of Excel or other spreadsheet software.
Experience with Google email or other web-based emailing systems.
Managing education documents in admissions or academic records office.
Evaluating transcripts and/or admission applications in a complex workflow environment.
Teacher credential program admission requirements adhering to the California Commission on Teacher Credentialing standards.
Data entry in a campus-based administrative database.

Responsibilities

Data entry experience in a complex student data system.
Proficient in use of office software packages (Microsoft Office; Word, Excel), computer (PC or Macintosh) and a web-based data management system.
Thorough knowledge of English grammar, punctuation and spelling, and ability to communicate clearly both orally and in writing.
Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to collegial environment.
Learn and interpret a wide variety of complex policies and procedures and support the mission of the department, school, and university related to program admission.
Understand higher education grading systems and applicable CSU Board of Trustee regulations.
Establish and maintain effective working relationships within and outside the work group and serve as a liaison for the unit to other academic departments.
Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records.
Communicate with students regarding admission and respond to inquiries from campus academic advisors.
Independently coordinate routine work assignments and projects including handling multiple priorities.
Adjust priorities and be responsive to short-notice requests.
Work in a fast-paced environment; promote teamwork and collegiality.
Provide admission recommendation, exercise sound judgment, discretion, confidentiality and meet production expectations with minimal supervision.
Direct, train, and coordinate student assistants in special projects.
Draft and compose correspondence and standard reports.
Work with students, faculty, staff and the general public from diverse ethnic, cultural, and socioeconomic backgrounds.