SCMG Call Center Triage Nurse (Remote)

Silver Cross Hospital•Lemont, IL

11d•$28 - $35•Remote

About The Position

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Position Summary: Provides professional nursing care for clinic patients following established standards and practices. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Ability to establish and maintain effective working relationships with patients, employees and the public.

Requirements

Graduate of an accredited school of nursing.
Possession of a State Registered Nurse License.
CPR Certification.
Proof of current malpractice insurance.

Nice To Haves

One year of professional nursing experience in a clinic setting preferred.

Responsibilities

Triage patients: walk-ins and phone-ins and follows up with physicians and patients.
Reviews answering service messages and voice mail messages.
Performs general nursing care to patients.
Administers prescribed medications and treatments in accordance with nursing standards, including IV therapy, nebulizer therapy.
Prepares equipment and aids physician during treatment, examination, and testing of patients, including casting and cast removal.
Observes, records, and reports patient’s condition and reaction to drugs and treatments to physicians.
Dispenses medication as directed.
Provides patient education in relation to new baby care, dressing change, etc.
Assists in coordination of appointment bookings to ensure preferences are given to patients in emergency situations.
Maintains timely flow of patients.
Greets patients and prepares them for physician examination.
Screens patients for appropriate information.
Instructs patients and family in collection of samples and tests.
Collects specimens, including blood, urine, etc.
Performs catheterization.
Processes paperwork for appropriate specimen collections.
Contacts patients regarding missed appointments.
Performs in-office testing and treatment such as EKG, audiometry, nebulizer and oxygen.
Arranges for patient testing and admission which may include patient education.
Maintains exam rooms for necessary supplies and materials. Ensures safety and cleanliness.
Prepares list of medical supplies needed and maintains equipment to ensure a clean and safe environment.
Prepares contaminated instruments and other related materials for transport to hospital for sterilization.
Maintains patient confidentiality.
Completes appropriate forms for managed care referrals and gets authorization when necessary.
Calls in prescriptions to pharmacy.
Calls lab results and test results to patient or automated test system.
Checks encounter form for missed charges.
Has Medicare waivers signed prior to service.
Acts as patient advocate in attempting to locate agencies appropriate to patient needs, i.e. Meals-on-Wheels, Department Services for Crippled Children, etc.