RN | Triage Call Center

Logan Health-posted 1 day ago
Full-time • Entry Level
Kalispell, MT
51-100 employees
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This position provides primary care to patients, including assessment, treatment, care planning, and medical care evaluation. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

  • Develops, implements and coordinates individualized, goal directed nursing care to patients through the use of the nursing process as appropriate for RN’s as applicable to the assigned area(s).
  • Maintains nursing standards of care and responds to changing workloads and patient conditions by: remaining calm, making objective assessments, prioritizing, and asking for assistance as appropriate.
  • Transcribes and implements provider orders and treatments both verbal and written accurately and efficiently as noted by chart reviews and observation.
  • Consistently problem solves issues affecting patient care.
  • Exhibits a thorough practice of infection control procedures per policy and procedure as applicable to the assigned area(s).
  • Identifies, verbally evaluates, and reports identified reaction changes in the stated physical and mental conditions of patients.
  • Documents all encounters with patients seeking health advice according to organizational standards, while clearly demonstrating the nursing process.
  • Provides individual instruction and education to patients and families concerning health and medical needs per department protocol and as applicable to assigned area(s).
  • Assesses and anticipates the needs of the patient, and coordinates the necessary interventions as defined by policy, procedure and the written/verbal orders of the provider as applicable to assigned area(s).
  • Consistently problem solves issues effecting patient care.
  • The above essential functions are representative of major duties of positions in this job classification.
  • Specific duties and responsibilities may vary based upon departmental needs.
  • Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.
  • Not all of the duties may be assigned to a position.
  • Maintains regular and consistent attendance as scheduled by department leadership.
  • Current Montana RN license or a multi state compact license with authorization to practice nursing within the state of Montana; required.
  • Minimum of two (2) years’ experience in similar position within a medical setting (eg, physician office, clinic, or hospital) preferred.
  • Experience in assigned area(s) preferred.
  • Possess knowledge of professional nursing theory, medical terminology and principles of professional nursing practice to administer and evaluate patient care.
  • Healthcare Provider (HCP) CPR and/or BLS certification required as dictated by each practice/service line.
  • Additional certifications may be required as applicable to assigned area(s).
  • Understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to, HIPAA guidelines.
  • Knowledge of equipment, supplies, and instruments used in a medical office; simple routine clinical laboratory methods, universal blood and body fluid precautions.
  • Must have knowledge of OSHA rules and regulations, established protocol for storing poisons, narcotics, acids, caustics, and flammable items; restriction imposed by various manage care carriers, various forms inherent to profession.
  • Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
  • Commitment to working in a team environment and maintaining confidentiality as needed.
  • Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Possess considerable knowledge of the behavior and needs of patients.
  • Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
  • BSN degree preferred.
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