Call Center - Part Time
Menard, Inc•Eau Claire, WI
About The Position
Menards is seeking a customer-focused individual to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner!
Responsibilities
- Provide direct customer service through oral and written communication via phone call and email using Menards-provided programs.
- Contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
- Process sales and special orders based on Customer requests and need
- Provide clarification on Menards return policies and process returns accurately
- Ability to work both independently and on a team in a fast-paced work environment
- Ability to solve customer concerns and provide effective solutions in timely manner
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
