Call Center - Full Time
About The Position
Menards is seeking a customer-focused individual to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner! CALL CENTER PRIMARY RESPONSIBILITIES: Each Call Center Team Member provides direct customer service through oral and written communication via phone call or email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
Responsibilities
- Process sales and special orders based on Customer requests and need
- Provide clarification on Menards return policies and process returns accurately
- Ability to work both independently and on a team in a fast-paced work environment
- Ability to solve customer concerns and provide effective solutions in timely manner
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
