Call Center Supervisor
All City Plumbing, Air & Electrical•Rancho Cucamonga, CA
464d•$54,080 - $79,040
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About The Position
The Call Center Supervisor is responsible for overseeing customer service representatives (CSRs) and dispatchers in a busy plumbing company. This role focuses on ensuring that all incoming customer service requests are handled promptly and accurately, while also providing coaching and support to the team. The supervisor will manage a high volume of inquiries, resolve customer complaints, and ensure that service requests are prioritized effectively to deliver an exceptional customer experience.
