Call Center Supervisor of Care (NY, Hybrid)
Freedomcare•Lake Success, NY
481d•$47,840 - $56,160•Hybrid
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About The Position
The Call Center Supervisor of Care at FreedomCare is a hybrid role focused on leading a team of Care Coordinators to deliver exceptional customer service in the healthcare sector. This position emphasizes mentorship, performance management, and effective communication to ensure a seamless experience for clients and caregivers. The supervisor will be responsible for guiding team members through complex inquiries, monitoring performance metrics, and fostering a positive work environment that aligns with the company's values.
