Call Center Specialist - Weekends Overnight - ATL Command Center
About The Position
Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness. Visit us online at https://bhconnections.org Behavioral Health Connections (BHC) in Dunwoody, GA is seeking a dynamic and talented Call Center Specialist Full Time Weekend Days 8a-8:30pm Fri-Sat-Sun 12 hours shifts, to join the team of compassionate, dedicated professionals. The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers. Organizing, facilitating, and coordinating the timely evaluation with therapist and the acceptance of patients referred for services, insurance verification and data entry.
Requirements
- Education required: High School diploma/GED.
- Experience required: 1-3 years related work experience
Nice To Haves
- Preferred: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services.
Responsibilities
- Triage calls and facilities referrals to appropriate outpatient services
- Insurance verification
- Data entry in multiple platforms such as sharepoint
- Coordinates and facilitates the transfer of patients with behavioral health needs
- Dispatches remote assessor and collaborates for next step patient care
Benefits
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
