Call Center Sales Representative

Charter Spectrum•Saint Ann, MO

52d•$18 - $70,000•Onsite

About The Position

Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.

Requirements

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
High school diploma or equivalent.
Demonstrated achievement in sales goals
Communicate clearly and professionally with customers and colleagues
Demonstrate proficiency in computer and consumer electronics
Use personal computers and relevant software, including billing systems
Display strong verbal and written communication skills
Organize and prioritize tasks effectively
Show judgment and initiative in performing job duties
Understand cable communications products and services, including TV, internet and telephone

Nice To Haves

2+ years of call center sales experience
Bilingual: Spanish

Responsibilities

Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
Collaborate with other departments to resolve customer issues and promote current marketing campaigns
Master Spectrum's order processing systems and become a subject matter expert on our offerings
Stay informed about competitors to position Spectrum's services effective

Benefits

competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year!
free and discounted Spectrum services like internet, TV, and mobile
comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

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