Call Center Sales Digital Representative
About The Position
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.
Requirements
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
- Ability to read, write, speak and understand English
- Proven sales techniques with consistent achievement of sales goals
- Knowledge of cable communication products and services (TV, internet, telephone)
- Proficiency with computers and billing software
- Strong prioritization and organizational skills
- High school diploma or equivalent
Nice To Haves
- 2+ years call center sales experience.
Responsibilities
- Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
- Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
- Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
- Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
- Driving sales potential by consistently applying effective selling strategies and techniques.
Benefits
- competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year!
- free and discounted Spectrum services like internet, TV and mobile
- comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
