Call Center Sales Agent-Fayetteville

eClerx Services•Fayetteville, NC

51d•Onsite

About The Position

We are seeking a highly motivated Sales Specialist (Inbound/Outbound) to serve as the first point of contact for potential customers exploring our products and services. In this role, you will manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs. You will confidently position our client's offerings, present tailored solutions, and actively guide customers toward completing a purchase. A key objective of this role is to drive revenue growth by converting inbound and outbound calls into successful sales. You will be expected to consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience. We are looking for a candidate with a strong passion for sales, a competitive mindset, and a proven ability to influence buying decisions. The ideal individual is motivated by achieving (and outperforming) sales goals and is excited by the opportunity to earn attractive, performance-based incentives. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 N McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: In addition to fixed/hourly pay, this role includes Sales incentives Pay rate during training period (including classroom and nesting) will be $11.25/hour Production: Pay rate will be $13.25/hour if you work full 40-hour schedule + Sales incentives If you are unable to complete 40-hour schedule, then pay rate will be $12.25/hour + sales incentive. Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx - so you never have to look for another job again!

Requirements

Strong passion for sales
Competitive mindset
Proven ability to influence buying decisions
Motivated by achieving (and outperforming) sales goals
Excited by the opportunity to earn attractive, performance-based incentives

Responsibilities

Manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs.
Confidently position our client's offerings, present tailored solutions, and actively guide customers toward completing a purchase.
Drive revenue growth by converting inbound and outbound calls into successful sales.
Consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience.