Call Center Representative (In Office)

24 Hour Fitness • Houston, TX

5d • Onsite

About The Position

As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment.

Requirements

• Excellent communication and interpersonal skills
• Strong sales aptitude with the ability to persuade and influence other
• Ability to work well under pressure in a fast-paced environment
• Detail-oriented with good organizational skills
• High school diploma or equivalent
• Able to work 8-hour shifts
• Work from central location

Nice To Haves

• Prior experience in the fitness or retail industry preferred.
• Knowledge of Membership System software preferred.
• Previous experience in telemarketing, inside sales, or outbound calling is preferred

Responsibilities

• Make outbound calls to potential customers using the provided lead
• Engage customers in conversation to understand their needs and preference
• Present and promote our products or services over the phone
• Provide accurate information and answer customer inquiries
• Use effective communication and negotiation skills to close sales
• Update customer records in the sales software (e.g., Salesforce)
• Meet or exceed sales targets consistently
• Collaborate with team members to achieve call center goals

Benefits

• paid time off
• medical and dental coverage
• 401k with match for qualifying positions
• a free gym membership
• discounts on products and personal training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED