Call Center Rep With Bachelors Degree

TEKsystems•Pine Grove Township, PA

1d•$19 - $24•Onsite

About The Position

Hablas español, este es el perfecto trabajo para ti! Two positions available with an auto finance company that will be starting in January, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to offer. Job Description: Completed 4 year Bachelor’s Degree Required Customer Care Representative Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM –-12 PM. Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc. Customer Accounts Representative Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM. This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Compensation: Bachelor’s degree holders: + $.50 raise for Spanish speakers $21.50/hr. less than three years of professional experience $23.00/hr. more than three years of professional experience

Requirements

Completed 4 year Bachelor’s Degree Required
Financial experience
Call center
Data entry
Auto finance
Bachelor's degree

Responsibilities

Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc.
Calling customers who have only missed one payment (between 1 and 29 days past due).