Call Center Representative - Seasonal
About The Position
Have you heard “Call Before You Dig”? If you’re safety-conscious, like helping people, and can stay calm + accurate in a fast-moving environment—this could be your fit. Diggers Hotline is Wisconsin’s One Call Notification Center. We help protect people and underground utilities by making sure excavation starts with the right locate request. You’ll answer inbound calls and create utility-locate requests for excavators across Wisconsin so they can dig safely and avoid damaging buried utilities. What you’ll do Take inbound calls in a fast-paced contact center Ask clear questions and capture accurate details Use computer systems for data entry and program navigation Follow policies and procedures to produce a correct request—every time We are looking for Full Time and Part Time, 1st and 2nd Shift Team Members
Requirements
- I can read and interpret documents like policy/procedure manuals
- I can read a map and identify north, south, east, and west (this is vital)
- I show up on time and can consistently adhere to a set schedule
- I listen well, problem-solve, and communicate with confidence and tact
- I have strong computer skills (keyboarding + navigating multiple programs)
- This is a safety-sensitive role—I can pass a pre-employment drug screen
Nice To Haves
- customer service experience
- call center background
Responsibilities
- Take inbound calls in a fast-paced contact center
- Ask clear questions and capture accurate details
- Use computer systems for data entry and program navigation
- Follow policies and procedures to produce a correct request—every time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
