Call Center Representative (Evening Shift)

Great Day Improvements: A Family of BrandsRancho Cordova, CA
2h$17 - $60,000Onsite

About The Position

K-Designers Home Remodeling Leader - Call Center Representative (A.M & P.M Shift)-Part time $17.00 + bonus plan Are you looking for the opportunity to be a part of a Team in the Home Improvement Industry? Does being part of a rapidly growing, industry-leading organization that is part of a Billion Dollar/year company - offering growth opportunities, sound exciting? If you have the desired qualifications, you could be earning: Hourly Pay + Bonuses = Total Potential Income of $40,000 to $60,000+ annually! Our top Representatives are making up to $30+/HR and more! K-Designers pays exceptionally well for high performance! Spiffs, CA$H plus Bonus Prizes & SO MUCH MORE!!! Flexible Part time opportunities to fit AM or PM schedules!! Part-time positions available now, with Full time potential for top performers. Opportunities for advancement. K-Designers promotes from within. You will be speaking with people and setting appointments - sending our sales reps out in 17 different states to provide Home owners with estimates for Home Improvement Services & in-home demonstrations! GREAT PEOPLE SKILLS & POSITIVE ATTITUDES ARE A MUST TO EARN BIG CASH HERE!!! MUST work well with others, have good phone etiquette, eager to learn from the best and be dependable. Access to world class training.

Requirements

  • 1-3 years’ experience working in a call center / customer care environment (preferred)
  • Excellent customer service both written and verbal
  • Excellent typing and grammar skills
  • Process focused - structure and consistency is key
  • Great attention to detail and strong project management skills
  • The ability to successfully work as part of a team and autonomously

Nice To Haves

  • Appointments Plus/CRM knowledge a plus

Responsibilities

  • Setting appointments -Inbound/Outbound calls
  • Provide an exceptional customer experience with each call.
  • Accurate entry of customer’s information into our database to set each appointment.
  • Make outbound calls to potential customers as necessary for various follow-up initiatives.
  • Additional administrative duties as required.
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