Patient Service Team Interview Event
About The Position
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Sage Dental Support Center – By Invitation Only Join Sage Dental for an upcoming Call Center Hiring Event at our Support Center. This is an RSVP-only event for pre-screened candidates to meet directly with our hiring team and interview for Call Center Representative opportunities. What We Offer: ✔ Paid 2-week training program ✔ Competitive pay with bonus earning potential ✔ Comprehensive benefits: Medical, Vision, Dental, PTO, and 401(k) ✔ Supportive team environment with growth opportunities Event Details: Sage Dental Support Center March 10th, 2026 Note: Attendance is by confirmed RSVP only. Selected candidates will receive a scheduled interview time. Contact [email protected] for questions or details.
Requirements
- Ability to successfully relate to and communicate with team members and patients
- Strong team player willing to take direction, initiate business activities and work with management staff and peers
- Self-starter able to work with minimal supervision/direction and ability to multitask
- Professional demeanor and presentation
- Strong and effective written communication skills
- Creative thinker using sound judgment in workload coordination and technical matters
- Ability to organize work effectively and establish priorities
Nice To Haves
- Candidates who are fluent in Spanish is a plus
Responsibilities
- Must be able to handle high volume inbound and/or outbound calls
- Listen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient responses
- Schedule appointments by obtaining all pertinent details and maintaining accuracy in data entry (Dentrix/Dolphin)
- Utilize scripts and tools appropriately
- Collect the insurance information from patients, if applicable, and make the proper notations on the schedule
- Diffuse difficult calls or seek assistance when necessary
- Offer marketing promotions and educate the appropriate calls on our in-house discount program
- Receive and promptly respond to real-time customer queries via webchat
- Ability to document issues and resolutions
- Provide exceptional customer service
- Meet daily, weekly, and monthly department goals set forth by management
- Take part in training and other learning opportunities to expand knowledge for individual growth and company initiatives
- Adhere to all company policies and procedures, and abide by HIPAA regulations
Benefits
- Paid 2-week training program
- Competitive pay with bonus earning potential
- Comprehensive benefits: Medical, Vision, Dental, PTO, and 401(k)
- Supportive team environment with growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
