Call Center Representative

Alphabe Insight Inc • Boston, MA

10h • $42,000 - $46,000

About The Position

We are seeking a motivated and professional Call Center Representative to serve as a key point of contact for clients and internal teams. This role focuses on handling inbound and outbound communications, providing accurate information, and ensuring a positive experience for every interaction. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment.

Requirements

• Strong verbal and written communication skills
• Ability to multitask and manage time effectively
• Professional demeanor and customer-focused mindset
• Basic computer proficiency and data entry skills
• Reliability and attention to detail

Responsibilities

• Handle inbound and outbound calls in a professional and timely manner
• Provide accurate information regarding services, schedules, and general inquiries
• Maintain clear and detailed records of all communications
• Resolve client questions and concerns efficiently
• Coordinate with internal departments to ensure smooth operations
• Uphold company standards for communication and service quality

Benefits

• Competitive salary ($42,000 – $46,000 per year)
• Growth opportunities within a growing organization
• Skill development and on-the-job training
• Supportive and professional work environment
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed