About The Position

ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America! Schedule: 5 days per week, FULL TIME ONLY; WEEKENDS REQUIRED. Hours of operation: 9am - 9pm (Must be able to work 8-hour shifts Morning and Evening Shifts)

Requirements

  • Love for dogs and cats
  • Enjoy helping people in a calm and loving way
  • Can handle multiple calls and chats
  • Desire to learn about different veterinary vaccines and products
  • Excellent communication and interpersonal skills

Nice To Haves

  • Prior exposure to Dialpad
  • Experience in a call center or veterinary setting
  • Prior sales experience with metric expectations
  • Bilingual in English and Spanish

Responsibilities

  • Answering incoming calls / chats and responding to client inquiries and concerns
  • Providing accurate information about our services and products
  • Scheduling appointments and coordinating with our field team
  • Maintaining client records and updating our database
  • Assisting with administrative tasks as needed

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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