Call Center Patient Service Representative, Orthopedics - 14778
About The Position
As a Patient Service Representative, you are responsible for organizing and performing all business office functions related to daily operation within the Medical Practice. Functions include receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services. Carries out all duties to meet patient needs such as scheduling, record maintenance, facilitating orders, answering telephones, retrieving test results, etc. Provides clerical support for medical office personnel.
Requirements
- High school graduate or equivalent required
- Typing/computer skills including Microsoft Office required
- CPR certification from the American Heart Association within the first year of hire in position required.
Nice To Haves
- 1-2 years past physician office experience preferred
- Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred
Responsibilities
- Organizing and performing all business office functions related to daily operation within the Medical Practice.
- Receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services.
- Scheduling
- Record maintenance
- Facilitating orders
- Answering telephones
- Retrieving test results
- Providing clerical support for medical office personnel.
Benefits
- Competitive Compensation based on experience
- Professional Development
- Supportive and Experienced Peers
- Medical, Dental, and Vision offered the first month after start date
- Paid Time Off
- 403(b) retirement plan with company match
- Flex Spending Account
- 25% discount on all services at Penn Highlands Healthcare facilities
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
