Call Center Operator
Finger Lakes Health•City of Geneva, NY
18h
About The Position
Under the supervision of the Director of Security, operates a Meridian I Telephone System console, performs duties for a 24-hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a couteous and professional manner. Greets customers consistent with Healing Environment standards. na
Requirements
- High School Education
- Requires a sensitive and reassuring approach to patients.
- Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion.
- Ability to perform multiple functions during stressful/busy periods in a calm and professional manner.
- Demonstrated ability to enhance the spirit of teamwork through effective role modeling.
- Excellent interpersonal skills
Nice To Haves
- Business or Office assistant degree
- Experience as a switchboard operator
- Experience dealing with patients and/or emergency situations
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
