Call Center Online Supervisor
Citizens Telecom Services Company L.L.C.•New London, CT
425d•$55,000 - $155,000
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About The Position
The Call Center Online Supervisor at Frontier is responsible for overseeing the Sales & Service Consultants in the Customer Contact Center. This role focuses on ensuring that the team's performance aligns with the company's vision and business objectives, while also delivering exceptional customer satisfaction and loyalty. The supervisor will provide coaching, leadership, and direction to the team, ensuring that all consultants are well-trained and equipped to handle customer requests effectively.
