Call Center I
About The Position
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About this role: Provide communications facilitation between external customers and the sales force and provide first point of contact for external customers and the sales force to reach internal Boston Scientific personnel. Work Mode At Boston Scientific, we value collaboration and synergy. This role follows a onsite work model, requiring employees to be in our local office five days per week.
Requirements
- 0 Years with Associate in Arts degree/diploma, or an equivalent combination of education/work experience
Responsibilities
- Triage and respond to external customer and sales rep calls though 1-800-CARDIAC and 1-800-CARDREP.
- Send messages from internal/external customers to the BSC sales force by pagers, cell phones, home phones, etc.
- Escalate and close pages via backups, if required.
- Maintain a professional presence in all situations by asking and providing information per procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
