Call Center Customer Service Representative

Staffmark Group • Geneseo, NY

46d • $17 - $18 • Onsite

About The Position

Love talking, helping people, and keeping the energy high? This Call Center Customer Service role (onsite in Geneseo, NY) is your chance to turn meaningful in-person conversations into paychecks. This is a DIRECT HIRE opportunity. Get hired immediately and start earning a steady income! Please note, this position requires the ability to physically report to the physical work location, and work in-person, in Geneseo, NY.

Requirements

• Diploma or GED required; extra education gets you noticed.
• Excellent communicator who thrives on persuasion and problem-solving.
• Comfortable juggling multiple systems while keeping customers engaged.
• Hungry to learn, hit targets, and grow your career.
• Strong communication, typing, and organizational skills
• Familiarity with standard office systems and procedures
• Ability to report to work, in-office, in Geneseo, NY

Responsibilities

• Make inbound and outbound collection calls
• Discuss payment options and negotiate arrangements
• Perform skip tracing and data verification
• Follow call scripts and document interactions
• Verify bankruptcy, disability, or garnishment claims
• Comply with state/federal regulations and company policies

Benefits

• Direct Hire position - start immediately on our client's payroll
• Solid, reliable pay, no guesswork.
• Coverage starting DAY 1 (Medical, Dental, Vision + Life and MORE!)
• Room to grow and people you'll like working with.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees