Call Center - Customer Service Representative

Apex Service Partners•Hazelwood, MO

9h•$17 - $20•Onsite

About The Position

Are you looking to jump in a dynamic, innovative and growing career opportunity. Academy Air offers you a small business feel, but a large business size, growth with stability. And if you're the kind of person who likes to assist customers by providing solutions, then Academy Air could be a perfect fit to grow your career. We're looking for Customer Service Professionals for our office. At Academy Air, we pride ourselves in development and we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. Along with on-going training and unmatched rewards, like full benefits, and a 401k match, Academy Air seeks to provide a workplace where everyone can be their authentic self. Through Academy Air's competitive salary and benefits, you will feel valued daily.

Requirements

Previous experience (Must Have), customer service and call center experience
Call Center experience 1+ years - Required
Weekend availability
Proficiency with computers, especially software applications including, MS Word, email and CMS is a plus
Exceptional interpersonal and rapport building skills
Strong written and verbal communication
Strong time management, organizational skills, and decision-making skills
Detail oriented, consistent, adaptable, and accountable
Proficiency in problem analysis and problem solving
Ability to multitask
Strong attendance

Nice To Haves

Previous telemarketing/sales experience is a plus!
Proficiency with computers, especially software applications including, MS Word, email and CMS is a plus

Responsibilities

Engage in active listening, confirm or clarify information, and manage and provide solutions
Build lasting relationships with customers and other call center team members