2026

Transworld Systems Inc.•Augusta, GA

9h•$17•Onsite

About The Position

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Work Location: ONSITE - 1040 Stevens Creek Rd, Augusta, GA 30907 Compensation: $16.50/hour Paid Training Start Date: Monday, April 13, 2026 Training Hours: Monday - Friday: 9am - 6pm EST (hours may be adjusted) Hours of Operation (following training): Monday - Friday: 7am - 7pm EST Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. After successful completion of Training and Nesting, agents are eligible for a $150 incentive. After 30 days of production, agents are eligible for an additional $150 incentive. Must be actively employed at time of pay-out. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? Paid training Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Requirements

Must have prior call center experience
Great Attendance
Computer Navigation skills
Must be able to type minimally 35-40 WPM
Great Communication skills
Open to working overtime – We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends
Adhere to a 20-minute daily break 1 hour lunch
Multitask Skills
Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

Responsibilities

Answer inbound calls regarding:
Billing inquires
Disconnect/Reconnect
Payment Arrangements
Budget Billings
Make payments
Process trouble and outage orders
Move In/Out Service
Assist with My Account (Online Accts)

Benefits

Paid training
Team-oriented work environment
Growth opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

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