This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Coleman Worldwide Movingposted about 2 months ago
Full-time • Entry Level
Midland City, AL
About the position
The Call Center Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.
Responsibilities
- Set appointments with customers for Coleman branch offices
- Assist with managing multiple calendars
- Notify Moving Consultants of their appointments via email or phone
- Document all tasks and records that are updated
- Assist branches with management of sales leads
- Utilize multiple computer programs to coordinate the many components of an international move
Requirements
- High School diploma or GED
- Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
- Organizational skills
- Good telephone etiquette
- Good interpersonal skills
- Excellent customer service skills
Nice-to-haves
- Prior call center experience
Benefits
- 40 hours of VACATION PAY after 1-year employment
- Array of voluntary health benefits including but not limited to (Health, Dental, Vision, 401k, and more)
- 8 paid holidays after 90 days for Full Time employees
- Referral Bonus Programs
